We want you to be satisfied with The SlabShot. If you're not happy with your subscription for any reason, contact us within 7 days of your initial purchase for a full refund.
New subscribers are eligible for a full refund within 7 days of their first paid subscription. This applies to first-time purchases only. To request a refund, email Justonjones@theslabshot.com with your account email and reason for cancellation.
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period — you retain full access until then. We do not provide pro-rated refunds for partial months after the 7-day guarantee window.
If you were charged incorrectly or experienced a duplicate charge, contact us immediately at Justonjones@theslabshot.com. We will investigate and resolve billing errors promptly, typically within 3–5 business days.
Approved refunds are processed through Stripe back to your original payment method. Refunds typically appear within 5–10 business days depending on your bank or card issuer.
For refund requests or billing questions, reach us at Justonjones@theslabshot.com. We typically respond within 1 business day.
The SlabShot, LLC · The SlabShot · theslabshot.com